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Have a question? You may find an answer in our FAQs.
But you can also contact us:
Call Us: +1 917-764-4516
Mon-Fri: 9:00 am - 6:00 pm
Sat: 9:00 am - 4:00 pm
Sun: 9:00 am - 2:00 pm
Send us an email firstname.lastname@example.org
Free shipping delivery over $59
Credit Card: Visa, MasterCard, Maestro, American Express. The total will be charged to your card when the order is shipped.
PayPal: Shop easily online without having to enter your credit card details on the website.
You can return any item purchased on Kelvin within 7 days of the delivery date.
This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.
|CHEST FIT (INCHES)||28"||30"||32"||34"||36"||38"||40"|
|CHEST FIT (CM)||716||76||81||86||91.5||96.5||101.1|
|WAIST FIR (INCHES)||21"||23"||25"||27"||29"||31"||33"|
|WAIST FIR (CM)||53.5||58.5||63.5||68.5||74||79||84|
|HIPS FIR (INCHES)||33"||34"||36"||38"||40"||42"||44"|
|HIPS FIR (CM)||81.5||86.5||91.5||96.5||101||106.5||111.5|
|SKORT LENGTHS (SM)||36.5||38||39.5||41||42.5||44||45.5|
This size chart is for reference purposes only. Note that sizing will vary between brands.
Measure under your arms around the fullest part of your bust. Make sure to keep the tape level!
Make sure the measuring tape fits comfortably as you measure around the narrowest part of your natural waist.
Stand with your feet together, and measure around the widest part of your hips.
$4.99 flat rate per order shipping
Free shipping for orders over $59
Kelvinsoho currently ships to all U.S. territories and the shipping takes 2 - 10 business days.
On the individual product detail page, you will see the estimated shipping time for each product.
Shipping time is 2-5 business days for products coming from our domestic warehouses
Shipping time is 5-10 business days for products coming from our overseas warehouses.
We do not officially support shipping to any other country than the US just yet and plan to do it soon.
Kelvinsoho will accept returns/exchanges of unworn clothing items with original tags and packaging if initiated within 7 days of receiving all items in the order. If it is a split package order, it will start from the time of the final package delivery date.
Return shipping is the customer's responsibility unless it was a shipping error on Kelvinsoho part.
All swimwear, bodysuits, intimates, jewelry, and beauty products are final sale.
All orders shipped to residents outside the U.S. are not eligible for return/exchange.
Please follow these steps for returns/exchanges:
We’re happy to answer any questions you have or provide you with an estimate. Just send us a message in the form below with any questions you may have.